As Akbaşlar Kumaş, we attach great importance to the privacy of our users and the protection of their personal data. This Privacy Policy explains how personal data collected within the scope of the Akbaşlar Kumaş website is collected, processed, stored, and protected.
• CATEGORIES OF DATA COLLECTED
The following personal data may be collected through Akbaşlar Kumaş:
Identity Information: Name, surname, date of birth, Turkish ID Number when you place an order
Contact Information: Phone number, e-mail address, address information, country information, information about the company you work for
Account Information: Username, password
Technical Information: IP number, MAC address, websites visited, visit duration
Order Information: Order details, invoice information, payment and delivery information, customer reviews, your complaints and requests
Marketing Information: Preferences collected through cookies and similar technologies
• PURPOSES AND LEGAL GROUNDS FOR PROCESSING PERSONAL DATA
Your personal data is processed for the following purposes:
• Carrying out membership and account creation processes
• Carrying out order, payment, delivery, and after-sales support processes
• Evaluating user requests and complaints
• Carrying out contract processes
• Ensuring site security and operating the technical infrastructure
• Improving service quality and enhancing the user experience
• Fulfilling obligations arising from legislation
Carrying out marketing, campaign, and promotion processes, provided that explicit consent is obtained
• Carrying out internal audit, information security, and risk management activities
Your personal data is processed in accordance with the legal conditions specified in Article 5 of the Personal Data Protection Law No. 6698 (KVKK).
Within the above scope, user data is processed based on the legal grounds stated in Article 5/2 of the KVKK, namely “processing of personal data being necessary for the establishment or performance of a contract,” “processing being necessary for the legitimate interests of the data controller,” “being explicitly stipulated by law,” and “processing being necessary for the data controller to fulfill its legal obligation.” Explicit consent is obtained for commercial electronic messages for marketing purposes.
• TO WHOM AND FOR WHAT PURPOSES PROCESSED PERSONAL DATA MAY BE TRANSFERRED
Your personal data may be shared, limited to the realization of the purposes stated above, with;
• Cargo, logistics, payment systems, and e-commerce infrastructure service providers operating domestically,
• Third-party service providers offering information technologies and technical support services,
Authorized persons and organizations from whom legal and financial consultancy services are received.
In addition, information requested from us may be transferred to authorized public institutions and organizations, courts, prosecutor’s offices, law enforcement agencies, the Personal Data Protection Authority, and other judicial/administrative authorities in order to fulfill our legal notification, declaration, audit, and other related obligations, to carry out judicial/official correspondence, to conduct legal disputes, and to exercise our legal rights such as lawsuit and response rights.
• METHOD AND LEGAL GROUND FOR COLLECTING PERSONAL DATA
Your personal data is collected by Akbaşlar Kumaş through the methods specified below and in connection with these methods, for the purpose of fulfilling the services offered, carrying out order and sales processes, and improving the user experience:
Data Provided Directly by the User
The following data provided by you during membership creation, placing orders, and filling out forms through the website is collected:
• Identity Information: name, surname
Contact Information: phone number, e-mail address, delivery address, country information